Improvement starts with a why

Why are we doing what we are doing? What’s our purpose? Are our customers delighted?

At Legacy Business Improvement, our expertise is in asking the right questions and solving problems.

Wherever you are on your improvement path, partner with us to help solve your problems.

Improvement Projects

Expertise to improve profitability and unlock growth opportunities.

Training programs

Develop problem solving skills for you or your team and gain American Society of Quality certification

Coaching

Partnering with your improvement team to accelerate your initiatives

Business Improvement

We work with you to identify the gaps that exist between your current state and desired future state, then implement a sustainable solution.

Training & Coaching

Equip your business with skills that will allow you to continually improve and support the team with coaching to maximise returns. Tailored training programs to meet the needs of your organisation.

We are driven by values

A lifetime of breaking things down, working out what they’re made of, then making them even better.

Rated 5 out of 5

Chris is truly a professional who brings a lot of energy and thoughtful leadership in continuous improvement. I am impressed with his coaching techniques and his ability to collaborate with stakeholders from diverse areas of work and backgrounds. He has been extremely successful in growing a continuous improvement culture amongst the teams and rewarded with several global awards for both lean six sigma projects that he has personally managed and those where he was the sponsor/coach.

Dr. Ir. Segaran Narayanan

VP CX & Supply Chain

Rated 5 out of 5

It’s been my privilege to know and work with Chris for four years, very closely for the last two. Chris is a strategic thinker bringing a depth of knowledge and expertise to all projects, balanced with a genuine empathy for the team’s and the business challenges at hand. Customer Experience is a critical differentiator for any business, and Chris has the skills backed by an exceptional track record, to communicate, present and demonstrate tangible commercial outcomes for any project. I have no hesitation in recommending Chris

Vince Troth

Regional Director

Rated 5 out of 5

I had the privilege of promoting Chris to the head of Operational Excellence for Tyco's Pacific region. Chris brings a practical approach to complex business transformation and process issues which were numerous at the time as we had businesses in multiple countries offering a variety of solutions to customers. His pragmatic approach is balanced by significant technical depth, in terms of methodology and statistical analysis, which is particularly beneficial in a complex environment. I would hire Chris immediately and without hesitation given the opportunity

Phil McVey

Consultatnt, Advisor, Multi-national Executive

Let’s work together on your next improvement project

We’ll share our expertise with you and solve your business challenges